NOH Auto

Project Overview

NOH Auto is a complete towing and roadside assistance platform that connects drivers in difficulty with the nearest available tow truck. We developed the whole ecosystem: the customer app, the driver app and the admin panel that runs the operation.

The three products share one backend, so a request created in the customer app reaches the nearest driver instantly and is monitored, priced and closed from the admin panel. Instead of a phone call and a paper trail, the entire intervention stays in one traceable flow.

Challenge

Roadside assistance is a time-critical, multi-sided business. Drivers stranded on the road do not have the patience for long forms, tow operators need the request to arrive with precise location and vehicle details, and the dispatch team needs to see every truck, every request and every completed job in one place. The challenge was to build three different experiences on the same data model without making any of them complicated.

Our Solution

We built a single platform split into three role-based products:

Each product exposes only what its role needs: the customer sees a short guided request, the driver sees a focused job list, and the admin panel aggregates everything for operations.

Key Features

• Location-Based Requests: Customers select the pickup point on the map and the platform calculates the distance to the available tow trucks, with an estimated arrival time.
• Quick Services: Dedicated flows for car towing, mobile service and mobile tire service, so the most common requests take only a few taps.
• Driver Dispatch: Jobs are assigned to the nearest available driver, who can accept the request and follow the route directly in the driver app.
• Live Job Status: Every intervention moves through clear states — requested, accepted, driver on the way, in progress, completed — visible to the customer and to dispatch.
• Book Now or Schedule: Customers can request immediate assistance or schedule a towing intervention for a later time.
• Operations & Reporting: The admin panel handles driver and vehicle management, request monitoring, pricing and history, giving the business a single source of truth.

Results

By shipping the customer app, the driver app and the admin panel as one platform, NOH Auto runs a fully digital towing operation. Requests reach drivers with location, vehicle and problem details already attached, dispatch sees the state of every truck and every job in real time, and the customer follows the intervention from request to completion. The result is faster dispatching, fewer phone calls and a service that can scale to more drivers without adding manual coordination.